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©2017 by www.louiserogersyoga.com      graphics: georgina wormald   photography: emily w photography

Terms and Conditions for Participants of Group Classes, Workshops and Private Lessons

This is to inform you of our terms and conditions for all classes or sessions booked or attended by you, the customer, and Louise Rogers Yoga.  By participating in classes or private sessions you are deemed to have accepted the terms and conditions.

 

Terms and Conditions for Group Classes

  1. All physical postures instructed by the teacher are to be undertaken by you with sensible judgement, if something feels painful, don’t do it. Trust your inner guidance, and listen to your body.   Risk of injury within the context of yoga is minimal, but when you are moving your body, there is always a risk.  

  2. By participating in group yoga classes, you agree that you are physically able to practice yoga and that Louise Rogers Yoga is not responsible or liable for any personal injury, accident or loss to personal possessions.   

  3. Bookings for classes should be made in advance in order to secure a place.   By participating in group yoga classes, you agree that you are physically able to practice yoga and that Louise Rogers Yoga is not responsible or liable for any personal injury, accident or loss to personal possessions.   

  4. Bookings and payments are made online.  If you are unable to book online please contact info@louiserogersyoga.co.uk or 07973 733372.  More information regarding supply of Data for booking and payment can be found in the Privacy Policy. 

  5. Payment should be made in advance before you attend the class.  Payment options include: purchasing an individual class, discounted class passes,  and discounted half-termly block booking.  Current prices and offers are listed at “book a class” on the website.

  6. Cancellation window for booked classes is currently 12 hours before start of event, or the full cost of class will be charged.

  7. If cancelling outside of the 12 hour window, it is possible to re-schedule your class by using the online booking system.  All rearranged classes should be taken within the agreed period; i.e. 6 week booking window for class pass, or within same half term period for block booking.

  8. Payment for classes are non-refundable unless in the case of an emergency, please contact Louise directly to discuss.

  9. If we need to cancel a class which you have paid for in advance we will refund you the full amount or offer a transfer.

  10. Group yoga classes are usually taught by Louise Rogers, however if she is unable to teach, a suitably qualified and experienced teacher will be booked to cover.  We will endeavour to let participants know of any teacher changes, but this is not always possible. 

  11. Payment concessions are always available for those with a genuine need, please contact Louise Rogers to discuss confidentially. 

 

Terms and Conditions for Workshops

  1. Bookings for workshops should be made in advance in order to secure a place.

  2. Bookings and payments are made online.  If you are unable to book online please contact info@louiserogersyoga.co.uk or 07973 733372.

  3. Refunds: please note refund policy for each specific workshop as advised at booking.

  4. You may transfer your booked workshop place to another participant, but please advise us of any changes.

  5. If we have to cancel the workshop you will receive a full refund.

 

Terms and Conditions for Private Lessons

  1. All cancellations of private sessions should be made within 24 hours, or full session fee will apply.

  2. In the case of sudden illness or emergency, please contact Louise as soon as possible on 07973 733372.  Re-scheduling will depend on session time availability.  

  3. If for any reason Louise needs to cancel due to illness or emergencies she will contact you with as much notice as possible.  

 

Support for Private Yoga Clients
Support between sessions is essential and available via email.  Emails are answered periodically throughout the business day and can take up to 24 hours for response during a normal business week. Please note on weekends and days off, email communication is limited. 

Pricing & Payments for Private Lessons
Pricing is set by an hourly session rate.  Usual rates are from £60 per hour, with discounts available for packages.  Concessions are always available for those with a genuine need.  I will supply private yoga rates upon request.  If agreed in advance, payment can be on a session-by-session basis or discounts can be purchased and scheduled as a bundle package.  Sessions are in your home unless an alternative venue is agreed.  Male participants (unless already known to me) will be asked to attend yoga sessions in a public studio / venue.  Payment can be made by direct bank transfer or cash, details provided upon request.

Travel costs for Private Lessons
Less than 5 miles from Puttenham GU3 is included in session price, and travel costs thereafter from £5 and to be confirmed upon your enquiry.

Gift certificates
Gift certificates are available for a single session or a bundle session package. Gift certificates expire one year from purchase date and are non-refundable. Purchaser will receive an electronic gift certificate for their chosen recipient. Recipient will make appointment with Louise Rogers Yoga.

25th June 2019.  Terms and conditions may change and will be updated as necessary.